Privacy Policy
Your privacy matters to us. This policy explains how Expansioner Tech collects, uses, and protects your personal information.
Effective date: January 1, 2025
1. Information We Collect
We collect information you provide directly, such as your name, email address, company name, and job title when you create an account, request a demo, or contact us.
We automatically collect certain technical information when you use our platform, including IP address, browser type, operating system, device identifiers, and usage data such as pages visited and features accessed.
We may receive information from third-party sources, such as business contact databases and public records, to supplement the information we hold about you.
2. How We Use Your Information
We use your information to provide, maintain, and improve our AI-powered financial intelligence services, including generating reports, delivering alerts, and customizing your experience.
We use your contact information to communicate with you about your account, respond to inquiries, send service updates, and provide customer support.
We may use aggregated, de-identified data for research and analytics purposes to improve our AI models and platform performance. This data cannot be used to identify individual users.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share information with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements.
We may disclose information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
4. Data Security
We implement industry-standard security measures including end-to-end encryption, SOC 2 Type II compliance, and regular security audits to protect your information against unauthorized access, alteration, or destruction.
Access to personal data is restricted to authorized personnel who need it to perform their job functions. All employees undergo security training and are bound by confidentiality obligations.
While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any incidents.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
When data is no longer required, we securely delete or anonymize it in accordance with our data retention policies and applicable regulations.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you in a portable format.
You have the right to opt out of marketing communications at any time by following the unsubscribe link in any email or by contacting us directly.
Depending on your jurisdiction, you may have additional rights under applicable data protection laws, such as the GDPR or CCPA. We are committed to honoring these rights.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings.
We use analytics services to understand how our platform is used. These services may collect information about your interactions with our platform using cookies and similar technologies.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data transfer frameworks.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at contact@expansionertech.com or visit our contact page.
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